Non-stop billing issues

I am such a frustrated customer right now I don't even think I can begin to explain how disappointed I am in the service I have received from telkom since day one. Every single month without fail I have to call telkom and fight with them about the same issues, the amounts they tell me over the phone and the amounts on the invoice don't correspond, they debit my account on the wrong dates which is "*******" according to their own call center agents. I requested one of my numbers to be moved onto the unlimited package as I have 3 numbers on contract with them, I confirmed with them are they sure they only upgraded one package, the bill I received for November was fine only showing one number on the unlimited package. This morning I received another bill showing that they have now put two numbers on the unlimited package which I haven't given consent to and if their calls are recorded like they say, they can go and hear that I've never requested this. To put the cherry on the top they have now billed me twice for the unlimited package on one number for November and December. I called them this morning to speak to a supervisor so assist me as I'm having no joy with their call center agents, after sitting on hold for 19 mins, Sifiso tells me that his manager is on a call and will call me back.. I'm still waiting.. In July my account was incorrectly billed again and I reversed the debit order and made a Manual payment.. I sent telkom the proof of payment and waited my 7-10 workings days period for my services to be restored which didn't happen regardless of the fact that they had my proof of payment. I was told that my payment is not reflecting when my bank confirmed that they received it. I waited over a month for my services to be reconnected and my husband was overseas and I couldn't contact him as they suspended all 3 of my lines.. Telkom is pathetic I would never recommend them to anyone.. Everyone in my family complains about their service and I've now reached a point where I'm thinking of canceling services all together with them.. I want this issue resolved as I work hard for my money for them to just take it *******ly.