1 reviews | Active since Aug 2016
non service yet i get billed.
<p>I have an landline/internet account with telkom,for the past three weeks I've been trying to get them to help me with my router,which is not synchronising. I have practically made calls to their call centre almost everyday,each time I call they say they are escalating the fault,but up to today I still don't have Internet access,yet they are billing me for the service they have not rendered. First registered call I made was on the 8th of August. Please hello peter assist</p>
Hellopeter
Yesterday the 29th I received a call from the store mangers regarding my complaint,she asked me to bring in the router for testing and to be issued with data sim card, as I was out of town I said that I was to bring in today,she said it was fine as she was also going to be in the store when I arrive. To my dissapointment she is not here and the assistant manager, through one of the front ladies who refuses to give me,says that if i need to be attended to by him i need to make an appointment. This is beyond insult for me as a customer.
Hellopeter
Yesterday the 29th I received a call from the store mangers regarding my complaint,she asked me to bring in the router for testing and to be issued with data sim card, as I was out of town I said that I was to bring in today,she said it was fine as she was also going to be in the store when I arrive. To my dissapointment she is not here and the assistant manager, through one of the front ladies who refuses to give me,says that if i need to be attended to by him i need to make an appointment. This is beyond insult for me as a customer.