NON RESPONSIVE

I took out a new contract in August 2018. From the start I was experiencing problems, my phone did not arrive on time. When it did arrive, I had to wait a few days for my phones' sim card to be activated, the manager at the store promised that they will provide me with a credit on my account. I am still waiting for the credit, I have made numerous calls to the call centre. I sent emails to the call centre supervisors and also to the manager at the Bloemfontein Waterfront branch. I have still not received any response to my complaint.