Non Receipt of Telephone Account Via Email

<p>For the past five months I have not been receiving my telephone account <br />via email as arranged. On each occasion I have had to phone in and <br />complain requesting an account to be emailed to myself. I am then <br />forwarded a copy of that month's account with promises that the <br />situation will be rectified and that I will continue to receive my <br />accounts monthly via mail. That's as far as it goes, as every month I <br />still do not receive an account.</p> <p>Surely it can't be all that difficult to continue to send me an account <br />monthly via email.</p>