Non helpful

I am so irritated with the service that I have been receiving from telkom !

Firstly ,I’m not sure if anyone works at their call center ,if so I think there’s literally 3 agents because before I can actually speak to their agents I wait a good amount of up to 15 minutes .

Secondly when I finally get to speak to them ,neither of them sound like they ready to assist you in your concerns,not forgetting that they will put you on hold more than twice which is another 10 minutes on the line!Basically they have caused me time and money.

Thirdly,non of them can seem to respond with a simple thing such as a paid up letter,if I didn’t know better I’d swear to them I’m probably requesting an Essay.

I have been in contact with these people since the 4th of June 2018 and keep constant communication atleast every 3 working days to check the progress ,TO DATE!

My last conversation with one of the agents got cut off and I don’t expect them to call me back ,I’m not sure if they employed illiterate or Incompitent candidates ,at the end of the day non of them know what they doing .

I wouldn’t like to say useless,but they definitely something like that.