IB
Ilse B

1 reviews | Active since Aug 2016

10 Feb 2017, 13:16

Non existing service from Telkom

<p>We installed ADSL from telkom at our home.The first time they come to the house they only connected the phone line,then after a hell of a struggle they came and connected the adsl line.It only worked fine for 5days.....NOW it hasn't been working for a WEEK.I have been going from one operator to another at Telkom service and holding on each time for not less than 35min and then they cut you off.I am a paying customer who receives no SERVICE!!!!</p>

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Replies (1)
Telkom
Telkom's reply13 Feb 2017, 09:42
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our ADSL Team, please privately reply with your affected number and ID number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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