Non-Existing Service Delivery by Telkom Sales Department

Unfortunately there are no lower marks that can be allocated to such poor service!!

I was trying to get my Telkom email reinstated, a gentleman called Wayne assisted me and when we had to do a conference call with the Telkom Sales Department nobody answered the phone. I was then informed that they still work from home. WHAT???? Covid working hours are in the past aren't they?

So is this the service delivery standard Telkom delivers to us, we pay for a service but it seems that is no longer important to Telkom as long as we continue paying for a service we DON'T receive but that seems the accepted norm in SA. Wayne was the only person who tried his best but also had absolutely no support from anyone, he need a Gold Medal for trying to help YOUR clients and deserves a promotion!) Obviously Telkom has no problem with the state of affairs and I honestly don't expect any reply or assistance from a more senior Telkom Employee, who might have pride in his/her job, as they don't give a damn about their reputation. It seems they are not thankful to still have a job, employ people who want to take pride in their JOBS!