1 reviews | Active since Mar 2017
Non-existing order
<p>I placed an order on the 28th online, a lady then phoned me and we completed the application. Today I phoned to follow-up. 1st i was transferred 4 times then the lady (NOT HELPFULL AT ALL) advised me my order doesnt exist - I received an sms to confirm my order was in process - but she could not allocate the order ??? Then she said she would get someone to return my call as i was on hold for 15 min and my airtime was depleted and i am still waiting - kindly tell me again why telkom is the best in telecomunications ? So i now do not know whether i have an order or not ? </p>
HI ChanellChanell
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI ChanellChanell
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
LOL what a joke still no response BUT atleast they sent me a sms to confirm my own cellphone number to me hahahahahahah !!!!!!!!!!!!!!!!!!!!!!
LOL what a joke still no response BUT atleast they sent me a sms to confirm my own cellphone number to me hahahahahahah !!!!!!!!!!!!!!!!!!!!!!