Non existing customer service

Re: Telkom Acc No - *** Case No - ***7, ***3. ***3. Ref No: ***9

They are totally ***********! During November/December I received a phone call fromTelkom to inform me that my present ADSL landline will be discontinue soon and I must change to fibre. I informed her that we don't have fibre in this area, so she suggest that I must change to LTE. I told her that I don't do business over the telephone and "that I am not interested in her product". Few days later InterTownTransport came to my house to deliver a parcel from TELKOM. I refused to signed for it so it was returned to TELKOM. Few days later InterTownTransport delivered another parcel from TELKOM. I returned the parcel unopened to the Courier Service to return it to TELKOM (Waybill No: R***) I never received an invoice or contract from TELKOM. 1). 27/12/2024 Telkom debited my bank account with amount R368.00 2). 28/02/2025 Telkom debited my bank account again with amount R897.00 3). Another amount of R1 380.00 was presented which, Nedbank sent back "Refer to Drawer" , Telkom handed me over to Credit Bureau. For the past 3 months I phoned TELKOM daily, spoke to numerous of people for assistence to resolved this matter but every time I must hear 1). that I am at the wrong department or 2). that the sistem is offline or 3). they just cut off the line....... I've sent numerous e-mails with no response The 3rd of March 2025, I visited the TELKOM branch in WalmerPark, Port Elizabeth to solve the matter, they e-mailed TELKOM BILLING DEPARTMENT to sort out the matter. Still I did not received any response. I can forward you all the copies of correspondence if required I want TELKOM to do a reimbur*****t of R1 305.00 and to clear my name at the Credit Bureau. I am a pensioner and can not affort any xtra expenses. Can you please assist me to resolve this matter. Kind regards, Cornelius Maritz