Non existent 'technical' support for ADSL and internet

<p>I haven't had internet for more than 2 weeks now and I have been given the runaround since my line was not functioning. </p> <p> </p> <p>Got hold of the contact center through phone, Twitter and Facebook and managed to have a tech support guy sent to assess the issue the next day. He said the issue was at the exchange and he couldn't fix my line. He said he would call me back once the tech support at the exchange gave him the go ahead but I haven't heard from him in a week. </p> <p> </p> <p>I contacted the social media team again on 48 your intervals and they just give canned responses. You see, I don't think the problem is that complicated because it only statrted after my account was reconnected. I have a strong feeling that someone just forgot to flick the switch to activate my service</p> <p> </p> <p>I would rate this 0 if I could. Telkom might as well shut down their support division. I would do a better job without the training.</p> <p> </p> <p>Dismal is an understatement of how pathetic experiences their support team is. </p>