Non existent support levels

Item: Telkom
Rating: 1
Author: Anna-Marie du Toit

<p>We have been without Internet at home since 2017/04/26. We have escalated the matter on Tuesday, 2017/05/02, 48 hours later, 9 calls later, NO RESOLUTION. What are the alternatives? Fibre?</p>

Helpful (0)

Replies (1)

Telkom's replyOfficial

05 May 2017, 08:32

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom's reply05 May 2017, 08:32

Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Non existent support levels

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