Non existent SIM and unauthorised billing

<p>In August last year I app**** for a Telkom data package. They were on strike and lost my documents and made me reapply. After 6 weeks I finally got a SIM the last week in September 2016. However, they started debiting my account twice - once for the SIM I had but also for an account I had never received a SIM. They made me cancel the one contract which was done on 1 November 2016 but I could only open a ***** case after 30 days. This was done in December and nothing has been done. Yet they still took R700 off my account in December and twice this month for that account. I spent 20 minutes on the phone yesterday trying to sort it out as they have now taken R3747.03 for an account I have never used. It is ******** the way they can just take your money.</p>