AK
Abel K

1 reviews | Active since Mar 2009

11 Apr 2015, 11:48

Non-existent service

I paid for Telkom's 3G contract offering through Unisa on Feb 19. I have been trying to get this service activated for almost two months with no success. Been to the Telkom store in Centurion three times and they always give me a SIM card and promise to call. And they never do!<br> <br> Their Call-centre is equally useless and can't assist. Some don't even know about their company's deal with Unisa. As I write this, I've been in a queue for 45 minutes and nothing's happening. <br> <br> This is amazing service.

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Replies (1)
Telkom
Telkom's reply11 Apr 2015, 12:05
Official
Hello abelk,


Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102523.

We apologise for any inconvenience caused.

Regards,
Wesley Arendse
Social Media Team