NON EXISTENT SERVICE

<p>My wi-fi service from Telkom went off on Tuesday evening 22nd August at approximately 7pm. I have called the call centre everyday asking for someone to come out and have a look to fix the problem. Every agent has asked me the same story and every time I call, the problem just gets escalated... whatever that means. I have given my details a hundred times to probably 50 different peopel... I have just renewed the contract from ADSL to Smart Broadband LTE.... I have now lost the use of data for two weeks as Telkom have no problem in invoicing you in order just to get their money out of you. I have on the other hand gathered up a bill from MTN, my mobile service provider, using Mobile data... A bill I would happily forward to Telkom. I would be happy to cancel this contract if I knew it wasn't going to cost me anything so that I can find a provider who does provide a service. A company like this expects their customer to take out a two year contract... expecting only party to stick to their end of the contract.... Your service is aweful and your feedback.... well there isn't any. Can't say I will be staying with Telkom once this contract is finished.</p>