Non existent Service

sadly not the first time ill be complaining about Telkom. <br> My contract expired in May. i received an sms telling me id be contacted to upgrade.... a few months later i received another sms. a month or so after that i was ACTUALLY called. i voiced my concern about not having been contacted. the line got cut off and the delightful chap i spoke to didnt even bother calling me back. <br> you would think to keep paying customers happy, you would call them to try an ensure they keep paying for the service you provide. clearly Telkom doesnt need to broaden their customer base!<br> I have now gone as far as applying on line for a new package and having a consultant contact me..... good thing i havnt been holding my breath waiting for that call. <br> To say poor service, it would be complimenting Telkom. I am actually at a loss of words to how you all treat your consumers!