Non existent customer services
<p>I don't understand why every month I have to remind telkom to send me an invoice and an itimised billing as per my contract. Each time I contract telkom the apologise but do nothing to rectify that matter.</p> <p>I tried to register on the website to draw information myself. There was a message that an activation link had been sent to me but telkom send me a blank email without a link. I'm not able to log on. I forwarded the screenshot of the blank email to hp@telkom but they didnt bother to reply.</p> <p> </p> <p>Telkom prepare yourselves I will not be renewing my contract because of bad customer services</p> <p> </p> <p> </p> <p> </p>
Hi julie_steffers,
Thank you for taking our call.
please be assured that your latest billing will be sent to you on the 3rd of every month with no fail.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Hi julie_steffers,
Thank you for taking our call.
please be assured that your latest billing will be sent to you on the 3rd of every month with no fail.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
