Non existent customer service. Contract not working as advertised

<p>I suppose when you take out any service offering from Telkom you shudder to think how WRONG this could actually go. Well...i took out a mobile family contract where you can add up to 15 sim cards and allocate data and minutes across each sim card as you please. Now this functionality is INTEGRAL to the product offering. Without is, user A usues all of the data and leaves uses B and C with nothing.</p> <p> </p> <p>Since day 1 this functionality has not worked. I have spent +- 3 hours on the phone with the call centre. I then turned to twitter where it gets even worse. Each time a "Maggie" asks me the EXACT same questions as she did before "please list the phone numbers"....um... scroll up Maggie!!! "Are you trying to load a number that isnt with the Telkom network?" No Maggie that would be stupid. so here I am, almost a month in and no resolution. Luckily this contract is month to month so i can pull the plug at any time!!</p> <p> </p> <p>Think twice before going with Telkom. They are a failing entity for a reason and you pay Vodacom a premium for good reason.</p>