NON-EXISTENT CUSTOMER SERVICE!!!

Due to unacceptable service received from Telkom since 12 December 2017 I would like to cancel my “month-to-month” internet/wifi service that I have with Telkom.

Since the 12th of December I’ve been trying to resolve the problem with my wifi but everytime I phone the person says we will escalate it or a technician was appointed but is still not finished. I’ve spoken to the following people Zingwe, Thando Dlamini, Andy Ndluli, Refilwe, Unathi and Shelwin and still nobody can resolve my problem.

Since the 12th of December this is the only feedback that I’ve received from Telkom. Nobody has phoned me to come and inspect the problem at home, NOTHING HAPPENS!!!!!