RC
Ruoall C
1 reviews | Active since Feb 2011
27 Sept 2015, 18:07
Non-Existent ADSL Speeds!!!!
I have reported a fault where my line has been incredible slow for over a week now. I was told it has been fixed, however it is still only syncing at 1.2mb when I am paying for a 4mb line. This is not my ISP as we have tested numerous times. ***. See speed test here: [URL Removed] This is ridiculous as its an ongoing issue and I am now paying for a service that I am not receiving.
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Telkom's replyOfficial
27 Sept 2015, 23:26Hello ruoall,
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM149673.
Regards
Frank
Social Media Team
***
081 180
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM149673.
Regards
Frank
Social Media Team
***
081 180
Telkom's reply27 Sept 2015, 23:26
Official
Hello ruoall,
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM149673.
Regards
Frank
Social Media Team
***
081 180
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM149673.
Regards
Frank
Social Media Team
***
081 180