NON EXISTENT ACCOUNTS DEPARTMENT AT TELKOM _ NO COMMUNICATION BETWEEN THEIR OWN DEPARTMENTS - FOR TELECOM SERVICES PROVIDED!!!

Telkom does not stick to their own debit order date. I paid my account in full by doing a cash deposit last month!! For some reason they are bringing balances forward that I am unaware of I have no idea where to start.

I have to investigate and reconcile my own account which is the responsible thing to do but honestly where is the accounts department LIKE WHERE ARE THEY!! DO THEY EXIST!?!! because anyone you talk to over the phone does not even know what you are talking about!!!!

SO THEY SLAPPED ME WITH ANOTHER 3K BILL!! they have my debit order details one month they debit my one bill then the other month they debit the business accounts bill .... but they never debit me in full for both accounts or even separately on the same day like WHY MAN ***!!!! its like inie minnie mainie mo which bill do we debit and which bill don't we debit OMFFFF I AM SO DIK ANNOYED LIKE REALLY!!!! PLEASE CAN TELKOM GIVE ME A FINAL BILL FOR MY ACCOUNTS FOR ALL MY CONTRACTS SO THAT I CAN BE DONE WITH THIS BS!!!