1 reviews | Active since Jun 2016
Non Existent
<p>My landline has been non existent for almost 2 months now. When I query this I get the same pathetic teeth grinding excuse. Our techs are working around the clock in restoring the landline. Well I don't see any telkom techs in our area at all and I was advised mid November that my line will be fixed on the 28th of November and look still othing. This is really becoming a issue as we have spent additional funds on data as my husband needs to work from home in the evenings and he needs to purchase additional data as we are nt able to use our internet thanks to Telkm's useless service. You really cause frustration in every aspect. I am tired of hearing the same recorded excuse. I am sure no one even bothers to check the problem work from a script spesific excuse for spesific problems. I think I will need to go to the ombudsman with this problem as Telkom just don't care. </p>
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
So it has been 6 days since I logged this complaint and yet still nothing. Maybe if I go and out and put a telephone through one of your store windows you will catch a freaking wake up call. this is going on for to long now. almost 3 months with no landline and internet due to cable theft apparently. I have had it will Telkom and your useless excuses. It is beyond pathetic that you expect us to just wait. *** I am so irritated with your excuses it is always the same freaking excuse. FIX MY ******* line already and stop with the excuses as we went driving in the area and there is no Telkom van anywhere in our area so please try another useless excuses instead of our technicians are working on the problem and additional equipment needed to be order. Cause I am at my last strand of patience with you.
So it has been 6 days since I logged this complaint and yet still nothing. Maybe if I go and out and put a telephone through one of your store windows you will catch a freaking wake up call. this is going on for to long now. almost 3 months with no landline and internet due to cable theft apparently. I have had it will Telkom and your useless excuses. It is beyond pathetic that you expect us to just wait. *** I am so irritated with your excuses it is always the same freaking excuse. FIX MY ******* line already and stop with the excuses as we went driving in the area and there is no Telkom van anywhere in our area so please try another useless excuses instead of our technicians are working on the problem and additional equipment needed to be order. Cause I am at my last strand of patience with you.