Non existend service
<p>This is my tenth month going on about one problem , that just dont seem to get resolved . .</p> <p> </p> <p>Been complaining since last year Sepetember about an ongoing problem that my phone does not ring .. and each time i've been told a technician will come out and assess the problem.</p> <p> </p> <p>For a last attempt i log this query once again ( ***) and just received a response the error has been resolved. Dial my number ********** - does not ring at all , not even a busy tone.</p> <p> </p> <p>If there is someone at TELKOM who understands trechical error - please get that someone to help .. im exhausted callign and logging for help , but nothing happens.</p> <p> </p> <p>I cant even say im disappointed anymore , im way past that now</p> <p>World class no service.</p>
HI bowes.shne@
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have escalated the pending fault reference for tech to investigate and provide feedback as soon as possible. We do apologise for the inconvenience. Th root cause for the current issue is in fact a CUT-OVER being done to newer equipment for the area. Further available updates will be provided as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI bowes.shne@
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have escalated the pending fault reference for tech to investigate and provide feedback as soon as possible. We do apologise for the inconvenience. Th root cause for the current issue is in fact a CUT-OVER being done to newer equipment for the area. Further available updates will be provided as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Thanks
Hope there will be a solution this time around, I am already waiting two weeks for feedback.
Regards
Thanks
Hope there will be a solution this time around, I am already waiting two weeks for feedback.
Regards
