WR
Wolfgang R

1 reviews | Active since Jan 2014

01 Feb 2016, 11:13

Non existant service

If you look at my Hello Peter complaints, they are dominated by Telkom and them always having a bad ADSL service with slow to non-existant speeds. As someone that works from home there have been days I haven't had a service I have paid for - not that Telkom ever refunded me for non delivery. isn't that *****? Now I cancelled my ADSL with them - enough is enough. They say they will contact me within 72 hours - that was 18 Jan. See - total ineptitude and incompetence. Here's the kicker though. Over 20 faults in 1 year reported. Now I cancel and today after waiting half an hour phoning their billing department I am told I have to give 30 days notice! ***! I am not paying the bill - they can take me to court and let justice decide who the *********** ********** are!

0
Replies (2)
Telkom
Telkom's reply01 Feb 2016, 15:24
Official
Hello wolfgangriebe,

Apologies for the inconvenience caused. Our consultants will look into this matter and be in touch.

Your reference remains SM187167

Regards,
Moenieb.
Telkom Social Media Team.
Telkom
Telkom's reply01 Feb 2016, 15:24
Official
Hello wolfgangriebe,

Apologies for the inconvenience caused. Our consultants will look into this matter and be in touch.

Your reference remains SM187167

Regards,
Moenieb.
Telkom Social Media Team.