LS
Leon S

1 reviews | Active since May 2015

29 May 2015, 15:58

Non existant service

ADSL line and landline stopped working on 28 April 2015. Calls to 10210 answered 4 times out of 16 times. Call center cannot answer any questions as to when fault will be repaired. Can only \escalate"problem. No numbers are available to talk to any one knowledgeable. Call Center operators not allowed to give any information. Not POOR service"

0
Replies (1)
Telkom
Telkom's reply29 May 2015, 16:31
Official
Hello Stan-The-Man,

Thank you for making contact with us.

Kindly note that this matter is currently being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa Molapo
Telkom Social Media Team

Best regards,