JG
Juan G

1 reviews | Active since Oct 2015

05 Oct 2016, 19:55

Non existant service!!!

<p>Today is day 6 and 3 service calls later and still no internet (ADSL)! In the last month telkom sent out 5 technicians and every single time it was a differnt story, the last one cost me R1500 for a new router as my previous one was fautly THEY SAID! I have tested 3 routers (TP-Link, Asus, Billion) and guess what still no internet! Can you please sort your **** out because im paying for a non existant service! By the way are you going to refund me for the days my internet was non existant, as this is a blatend form of ****************!!!</p>

0
Replies (1)
Telkom
Telkom's reply06 Oct 2016, 11:32
Official

Hi Juan,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,