Non excistance service

Reported my line faulty more than 2 weeks ago and I am still without any service.<br> A Telkom tech came out on Saturday and tried to fix the line. He kept complaining about no staff at the exchange that could assist him.<br> He left saying it will be fixed at the exchange. No such luck.<br> I then get an SMS saying I must reply with NO if the line is still faulty. Did that and when checking the fault status it was cleared.<br> I am still without service.<br> Telkom stinks !!