NON DELIVERY OF SERVICE

On the 15th of August we went to Telkom to find out about transferring the internet and our email domains to them - we were told it would take 24 hours too activate the internet and 15 days for the domains. Gave the (then) current provider 6 weeks notice and cancelled to ensure everything would be done on time.<br> on 01/10 we went to the Telkom office to activate the internet - 9 days and some 27 hours in the queues later Telkom couldn't configure my existing router and insisted i get theirs at R700 which they said they had configured - got home and it didn't work so R1100 later and an IT Home visit i finally got internet.<br> It is now 23 days after cancellation - 2 businesses have come to a complete stand still and still no emails. I have just been told to :\email"the hosting dept at Telkom to query the delay.<br> I have received sms's asking for customer satisfaction numbers and when I've given them Telkom become most concerned in \""sms form\"" and say they will call me - NO CALLS EITHER.<br> This now supposedly one of their core products and they can't get it right. VERY SORRY we changed. NO CONFIDENCE in Telkom at all"""