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sharm A

1 reviews | Active since Jun 2015

25 Jun 2015, 14:03

Non delivery of service

Had my land line installed a week ago, the technician informed us that we would have to wait a day to use the land line. We waited and 3 days later no service. I called the call center spoke to Seccy Kwinda who also informed me that I had to now wait an additional 48 Hours for the line to be operational. I called back a day later and another agent by the name of Chantelle Weingartz informed me that a request had to be approved on the system in order for my line to be active and that I should be able to use my phone that afternoon.<br> <br> # days later and still no service. <br> Are you people even serious about your service delivery or are you kidding yourselves

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Replies (1)
Telkom
Telkom's reply25 Jun 2015, 18:54
Official
Hello Sharm242,

We do value your business.

Please note that we have sent you and email and await your response for further assistance.

Your social media ref: SM120717.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team