sA
sharm A
1 reviews | Active since Jun 2015
25 Jun 2015, 14:03
Non delivery of service
Had my land line installed a week ago, the technician informed us that we would have to wait a day to use the land line. We waited and 3 days later no service. I called the call center spoke to Seccy Kwinda who also informed me that I had to now wait an additional 48 Hours for the line to be operational. I called back a day later and another agent by the name of Chantelle Weingartz informed me that a request had to be approved on the system in order for my line to be active and that I should be able to use my phone that afternoon.<br> <br> # days later and still no service. <br> Are you people even serious about your service delivery or are you kidding yourselves
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Replies (1)Telkom's replyOfficial
25 Jun 2015, 18:54Hello Sharm242,
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120717.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120717.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply25 Jun 2015, 18:54
Official
Hello Sharm242,
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120717.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120717.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
