Non Delivery of Service

<p>I have taken out a contract for Telkom LTE offering. When i took out the package, i was told it would take 3 working days for the LTE antenna to be installed by a technician. It has how been 3 working weeks, not days...? How long do i need to wait for this to happen? I spoke to an agent last week, who told me that a technician will contact me the week of 1st - 5th August, not a single contact. Her exact words were, "trust me, they will phone you", clearly you cannot be trusted then as not a single person has contacted me? Should I cancel my contract? Is that the only way I will get your attention? This is unacceptable service, I want a solid appointment made with me by COB today, as well as charge reversal on the non delivery of the full package, i think 50% is fair, seeing as I only recieved 50% of the service.</p>