rP
robert P
1 reviews | Active since Jul 2015
25 Jul 2015, 15:41
Non delivery of DSTV Expolra
It seams i am not the only unhappy customer that has not received their Explora as part of the upgrade deal offered. I have been to the Telkom branch at The Glen, spoken to consultants via phone and resorted to twitter. All with the same response we will investigate and i can expect a call. So dear fulfillment team at telkom, stop investigating and fulfill my order.
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Telkom's replyOfficial
26 Jul 2015, 14:54Hello rcpyoos,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is:
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is:
Regards
Narriman Lalla
Telkom Social Media Team
Telkom's reply26 Jul 2015, 14:54
Official
Hello rcpyoos,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is:
Regards
Narriman Lalla
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is:
Regards
Narriman Lalla
Telkom Social Media Team