JL
Justine L

1 reviews | Active since May 2015

20 May 2015, 09:55

NON-DELIVERY OF DSTV EXPLORA

I had a 10Mbps line installed at my home at the beginning of this month to take advantage of the DSTV Explora offer. No DSTV Explora was delivered. I called Telkom and they said the order for the Exploa was not added, but that since my order was already closed out there was nothing they could do!<br> <br> Reading all these posts, it seems like an unusally common experience. I think this is false advertising.<br> <br> I want my DSTV Explora or you can take your line back Telkom!!!

0
Replies (1)
Telkom
Telkom's reply26 May 2015, 18:33
Official
Hello JLoubser1,

We regret to hear this.

Be assured your query has been escalated to our Sales Team for further assistance and feedback will follow.

Apologies for any inconvenience this might have caused.

Ref SM113511.

Regards,
Didi Guma
Telkom Social Media Team
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