AK
Andre K
1 reviews | Active since May 2015
27 May 2015, 20:05
Non Delivery of contract agreement
HI <br> I have signed up for the Telkom FTTH 100 mbps service and part of the contract was a DSTV Explora decoder, I have not received the decoder nor has one of my 8 follow up voicemails and or emails been responded to
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Replies (1)
Telkom's replyOfficial
29 May 2015, 09:45Hello andre_kruger,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM114315
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM114315
Regards,
William Letwaba
Social Media Team
Telkom's reply29 May 2015, 09:45
Official
Hello andre_kruger,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM114315
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Sales Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM114315
Regards,
William Letwaba
Social Media Team