1 reviews | Active since Jul 2015
Non-delivery is the new standard
<p>Call logged on the 5th of April 2017 is still unresolved with no change in status a month later. (08-05-2017).</p> <p> </p> <p>Multiple calls to chase up resolved absolutley nothing.</p> <p> </p> <p>"Checking warehouse... " - for telephone line wire. The one thing we cannot possibly be out of stock on.</p> <p> </p> <p>Kudos Telkom for showing the way. </p> <p> </p> <p>Be assured I am urgently checking my bank balance for stock with respect to payment.</p>
Good day Calam,
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Calam,
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
@Busi: The proof is in the effective response.
Weekly update. Nothing. 1.3 hours on hold to get this. Wonderful.
Telkom satisfaction rating: -1 star.
@Busi: The proof is in the effective response.
Weekly update. Nothing. 1.3 hours on hold to get this. Wonderful.
Telkom satisfaction rating: -1 star.
Today is an auspicious day.
It is now the 5th of June and still no change.
2 months to do absolutley nothing.
An impressive achievement for a company that has always excelled at doing the least possible. Kudos.
Telkom satisfaction rating: -5 stars
Today is an auspicious day.
It is now the 5th of June and still no change.
2 months to do absolutley nothing.
An impressive achievement for a company that has always excelled at doing the least possible. Kudos.
Telkom satisfaction rating: -5 stars