1 reviews | Active since Mar 2016
NON DEBIT / SLOW SPEEDS
I signed up for a Telkom ADSL Line the 15-07-2015.<br> I had it installed and worked.<br> All of a sudden I have no service, I call to find out what's happening and they never debited my account, as per my preference over cash payments.<br> <br> I made an eft to restore my service, spoke to a Lady and gave her my banking details to ensure I get debited from here onward.<br> Wednesday the 16-03-2016, I receive another sms to tell me my account is R756.85 in arrears.<br> Guess what, once again I have not been debited as requested. This is such an inconvenience as one plans out a budget and this is just stuffing everything up.<br> <br> On top of that I signed up for a 4mbps line and most of the time I am getting less then 1mbps.<br> <br> I will be cancelling as I find this extremely inefficient and inconvenient.<br> I require my ADSL as I work from home alot of the time.<br> <br> <br>
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM215704
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM215704
Regards
Luleka
Telkom Social Media Team