Non conformance - again!
<p>I had to change banking details before June's debit went out. I called in and the agent changed said details. Then she advised me to make a manual payment which I did. The payment reflected on the invoice i received on the 11th of July, but my line was still disconnected! Why is this the case? I am extremely disappointed and require immediate assistance. Case number ********** 2. </p>
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Replies (3)
Telkom's replyOfficial
21 Jul 2017, 11:06Hello kuveshan-naidoo
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply21 Jul 2017, 11:06
Official
Hello kuveshan-naidoo
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
22 Jul 2017, 08:16And still nothing has been done.
's update22 Jul 2017, 08:16
Reviewer Update
And still nothing has been done.
's updateReviewer Update
24 Jul 2017, 11:08Hello. I have not received resolution on this. What is the problem here!?
's update24 Jul 2017, 11:08
Reviewer Update
Hello. I have not received resolution on this. What is the problem here!?