non -COMUNICATION Network
<p>Another 2 weeks have past and I still have had no one from Telkom contact me regarding he cancellation of my contract.</p> <p>I am honestly at my wits end!!!!!!</p> <p> </p> <p>Month end is approaching and I can already see that Telkom is going to be *****ing money from my account when they deduct a ******** debit order .</p> <p> </p> <p>I don't understand why all this is take into so long and the only reason I can think of is total incompetence .</p> <p> </p> <p>Attached is a email I received more than a week ago and since then no further interaction.</p> <p> </p> <p>I honestly find this to be totally unacceptable.</p> <p> </p> <p>The reference if any one at Telkom actually gives a ****: Re: SM237170/ ********** 7</p> <p> </p> <p>Reece Davison</p> <p> </p>
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Telkom's replyOfficial
17 Jun 2016, 08:03HI reece-andrew-davison
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request the ID for the registered line owner when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply17 Jun 2016, 08:03
Official
HI reece-andrew-davison
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. May we please request the ID for the registered line owner when possible. Please use the following e-mail address to relay the requested details: Email: *** or alternatively reply to this private HP post. Please include the reference number below in the subject field.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,