1 reviews | Active since Jun 2017

13 Jun 2017, 23:56

Non compliance

<p>Telkom failed to debit my account then subsequently suspended my LTE account. No debit reflects on my bank statements. Disgusting. </p>

0
Replies (2)
Telkom
Telkom's reply15 Jun 2017, 08:05
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

's update19 Jul 2017, 17:41
Reviewer Update

Once again Telkom has disconnected me. I changed banking details and made a manual payment as per the Telkom consultants advice. Didn't reflect apparently. Case number ********** 2. I need this to be sorted out! Terrible procedures.