Non compliance

Where should I start? <br> <br> In the beginning I was happy with the services I received from Telkom but lately it is going downwards. I always pay more on my Telkom account than what I have to. There is no problem receiving the money. They phoned me over a month ago to upgrade our internet line from a 2 meg line to a 4 meg line. I asked the consultant to phone my husband in order to discuss as he is slightly more clued up on what will suit our needs.<br> <br> The priced they offered was for only R 57.00 more a month it will be upgrade as my husband agreed to it as well as myself. Needles to say. We went to Telkom in the Paarl two weeks back whereby the lady confirmed she can see the order. Well well today I went in to Telkom to find out if it have been upgraded whereby they stated that no order was placed.<br> <br> How convenient that one person can see the order and then two weeks later there is no order...something is fishy.<br> <br> Hopefully Telkom will do their investigation properly as this is not the way to do business. But I guess no response or wait maybe they will comment that they will revert back to me on my complaint. <br> <br> NOT a Happy Customer