Non communication and bad attitude.

September 25th I app**** for a R200 contract for data/airtime ONLY no phone was told would get answer Tuesday 29th, NOTHING went to find out 30th spoke to Simone the problem was with e mailing my papers to the Back Office would get back to me by 2nd NOTHING went to enquire 5th to Howard (Manager) to be told my application was denied as I do not earn enough but would query with Back Office and let me know before 10am 6th. Went back 6th 12noon to be told by Howard waiting for feedback and Simone the lady that helped me should have phoned. he told me he would personally phone me back in 30 mins. 1 hour later went back Howard was \not available"and Simone casually told me no feed back.. I informed her to cancel the application and e mail me with proof"