Non-communication

I am very disappointed in my experience in a Telkom store. I went to the store to open a LTE line for company’s rental apartment, after an hour waiting period I was told I need some more documents like CEO original ID, proof of address and directors ID on COR39, the following day I tried again to apply, with all documents submitted as requested from Telkom was still told they require rental contract for rental apartment as proof of address, as the router will be used for rental premises. This is insane! I spend the whole day trying to get a new contract with Telkom and this is how they treat their customer! I will not recommend Telkom to any business or home use.