NON COMMITMENT TO FIX FAULTS - BAD PLANNING

29 June 2015 fault reported .Tying to phone the fault contact is hair raising!! First of all having to listen to all the options is one head ache, And When eventually a person gets to the fault report the auto services make you want to commit ******, \ due to high call volume there is a delay and your call will be answered as soon as... - we all know this rhyme! logged complaint on their website as I at least received an sms confirming receipt of fault report. Well needless to say - I eventually ended up going to the Telkom branch in Pinecrest Pinetown only getting to an empty office and was informed that the nearest Telkom branch is in Westville Pavilion. The consultant at the Pavilion informed me that they are aware of the fault