BN
Babalwa N
1 reviews | Active since May 2015
23 Jan 2018, 16:01
Non cancellation of Services
I gave notice to cancel my services as my contract was due to expire. I received numerous sms from telkom informing me that my contract is expiring. I signed a notice of cancellation in October at the Rosebank Branch and received an sms saying my request was attended to. I then received a call from telkom asking if I would consider other packages. I informed them I was not interested, yet I'm still receiving billing statements!!! there debit order bouncing off my account that shouldn't be a this account was cancelled. I went back to the store inquire about the debt orders and I was told, I told the consult to reinstate it. why would I cancel only to reinstate what I cancelled the day before
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Babalwa N's updateReviewer Update
28 Mar 2018, 13:58Good day,
I still have not received any feedback from Telkom and they continue to debt my account. this is costing me debit order fees because I have no funds in the account intentionally. I want a refund for the R315, you debited and fees for the debit order fees that I get charged. My contracted was cancelled in October 2017!!!! Tour services are completely useless!!!
BN
Babalwa N's update28 Mar 2018, 13:58
Reviewer Update
Good day,
I still have not received any feedback from Telkom and they continue to debt my account. this is costing me debit order fees because I have no funds in the account intentionally. I want a refund for the R315, you debited and fees for the debit order fees that I get charged. My contracted was cancelled in October 2017!!!! Tour services are completely useless!!!