AL
ASTRID LIEBRECHT-MEYER
1 reviews | Active since Mar 2012
22 Jun 2015, 10:57
NON-CANCELLATION OF DEBIT ORDER
I took out a contract with Telkom Mobile but after weeks of their not being able to port my old number, I cancelled the contract. However, debit orders kept coming through on my bank account. I called their offices, spoke with a very nice lady who arranged for a refund. But that was not the end of it ! The debit orders are still coming through and I am now seriously annoyed.
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Replies (1)Telkom's replyOfficial
22 Jun 2015, 12:51Hello anllm,
Thank you for making contact with us.
please be advised that we tried contacting you with no luck and we sent you a email.
Please be assured that this matter has been escalated to our Billing Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
please be advised that we tried contacting you with no luck and we sent you a email.
Please be assured that this matter has been escalated to our Billing Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Telkom's reply22 Jun 2015, 12:51
Official
Hello anllm,
Thank you for making contact with us.
please be advised that we tried contacting you with no luck and we sent you a email.
Please be assured that this matter has been escalated to our Billing Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
please be advised that we tried contacting you with no luck and we sent you a email.
Please be assured that this matter has been escalated to our Billing Team and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
