SJ
Simone J
1 reviews | Active since Nov 2015
03 Nov 2015, 15:40
Non cancellation of Contract
I have been trying unsuccessfully to cancel my contract since May. I again went to the shop two months ago but the amount is still being debited. I request a refund of my monies deducted as I gave sufficient notice of the cancellation.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
03 Nov 2015, 16:25Hello SIMJON,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163941.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163941.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply03 Nov 2015, 16:25
Official
Hello SIMJON,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163941.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163941.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media