NON ADHERANCE

<p>I app**** for a telkom ADSL line. I was credit checked and told i qualify. I paid my R700 deposit and was given the following order number ***A. So today 25/05/2016 i get a call telling me that they cannot install my line as i apparently owe money for a telephone i had about 10 years ago. I told the lady that i am not aware that i owe any money and that no effort has ever been made to contact or trace me to retrieve the money. And that according to the new law it should be written off as nobody bothered to track, phone, email or post anything to me to notify me that i owe the money. To which i was told no, they dont write it off and i must pay before they will install a new line and my ADSL. Telkom must write that money off and install my line as requested.</p>