Non Activation of Sim Card

On Sunday I went to the Telkom Direct Store in Northgate Randburg to get a pre-paid sim card linked to my existing contract. The guy who helped me gave me the phone number linked to the sim card. <br> <br> Later on Sunday afternoon I had an Online Chat and was told that it takes between 5 - 24 hours for the sim card to become active. Yesterday (Monday) evening I phoned Telkom Customer Services to enquire why the sim card was not working yet as it was over 24 hours later, only to be told that they can't see the sim card. They informed me that the RICA process was not completed successfully and that I had to phone the store.<br> <br> I tried calling the Telkom Direct Store in Northgate on *** between 11:00 and 16:05 with no success. I have tried 50 times to be exact!! The number is either ringing or busy. You can call the number now and it will ring until a message comes up to tell you that your call cannot be answered right now and you cannot leave a message. If you put the phone down and phone back right away, the number is busy.<br> <br> *** is the *********** staff doing at that store, sleeping or f#cking playing? I expect this to fixed as soon as possible!!!