Nomachule Vaaltyn @ Telkom

Woke up this morning with NO INTERNET. DSL Light off. Called but was holding on forever like always Sent two call back's without reply. Entered CHAT. "You are currently being assisted by Nomachule Vaaltyn" Gave all details Told this "agent" the DSL light is off. Agent tells me my line, for some reason unknown to this "agent" was cancelled??? I must call sales. When I ask why this would happen "agent Vaaltyn" said they dont know I must call sales? I said he must hold while I am on line with sales but Vaaltyn cuts the chat off. Phone sales - They say Vaaltyn dont know what he/she is talking about because all lines are active. I ask then why is DSL light off.. They dont know? Must phone services.. Go back to chat.. my luck I get the same very poor "agent" Vaaltyn In 5 minutes Vaaltyn forget who I was.. so I give all my details again. Ask why Vaaltyn lid to me about line cancellation? No response?? No suddenly there is no fault and off cource the normal telkom procedure that it must be the clients fault. Telkom is always in denial Ask for technician to come out, the will charge me R300+ Then I ask Vaaltyn for his/her managers number and details VAALTYN CUTS THE CHAT OFF THEN AND THEIR? Nomachule Vaaltyn is a perfect example of why Telkom is the most useless of all companies on earth. An example of what You get when a company have all the monopoly with no opposition to compete against. I am cancelling today.. When there "Tech" comes he will leave with a modem and line in his trunk.