FK
FRANS K

1 reviews | Active since Apr 2015

16 Apr 2015, 12:48

NOBODY TO HELP WITH PROBLEM

Someone of Telkom Direct or Telkom phoned me for a SMART HOME contract. I told them I WANTED TO SEE HOW IT WORK AND ASKED FOR A MONTH TO MONTH AGREEMENT TO SEE HOW IT WORKS OUT. THE PERSON SAID IT WOULD WORK OUT AT R599.00 PER MONTH. Telkom SHOP INFORMS ME THAT IT IS NOW A 24 MONTHS CONTRACT. I WENT TO SEE A TELKOM SHOP NOBODY CAN HELP. I keep phoning Telkom numbers nobody can help. they even gave me cell direct number. NOBODY WANTS TO HELP.<br> I DID NOT AGREE TO THIS \CONTRACT"<br> PLEASE REACT TELKOM!!!!!"""

0
Replies (1)
Telkom
Telkom's reply16 Apr 2015, 19:55
Official
Hello fransklop,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM104354.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Best regards,