nobody is able to help me a month later

I am totally desperate - having problem 1) receiving emails and now,2) after swopping to LTE, extra problem - cannot send emails at all. Problem reported over a month ago. Have made over 20 calls to telkom, each time somebody tried to help, but cannot. Been promised numerous times a technician will call - nobody calls. been told fault was sorted and case cancelled, which it was not. Been given 5 case numbers. after change to LTE, problems worse,,,suddenly could not send emails at all. Technician sent to house, could not help me cos he was landline person.<br> <br> been into telkom store to re-submit complaint - told 10 days later complaint was sent to wrong place. <br> <br> Also, been sent back and forwards from moblie people to adsl people - each one cannot help and tell me the other people are lazy!!! incredibly unprofessional behaviour to their colleagues, I am shocked. <br> <br> If I could leave telkom right now I would, but they are only people in SA for a landline. Have moved to gmail as i cannot get any help from telkom.<br> <br> Sales people for LTE do not tell you anything, ie 1) you need to cancel your adsl yourself, it is not done automatically 2) you need a new user name and passwo