Nobody has contacted me yet.

Nobody has contacted me yet, and this is causing me unnecessary stress.

I'm really at the end of my tether here, not only have we suffered from extremely slow internet this month, and non stop frustrations, but after Telkom finally cancelled my other line, someone phoned me, and ensured it was cancelled, or so I thought, I got a high amount again at the end of this month, for over R1000, when I phoned the accounts department, they still said I was being charged for the ********** 519 line, which Telkom had cancelled, and removed from my services.

I am not paying that bill, until it's rectified, I am a SASSA beneficiary, and this isn't right.

I also kindly request that Telkom please cancel my entire account, refund my R750 deposit effective at the end of September 2018, I am at my wits end, and we are going with another provider for fiber, one which doesn't continuously stuff up when it comes to bill payments.

ID is ********** 066087

Once again I am not paying my bill till this is sorted, as I haven't budgeted for such a high amount.